Frequently Asked Questions
Everything you need to know about our office furniture repair and refinishing services
We understand that choosing a furniture restoration partner is an important decision. Below you'll find answers to the questions we hear most often from business owners, office managers, and facility coordinators throughout New Mexico.
Pricing & Estimates
Our desk repair and refinishing services typically start at $299 for a standard executive desk. The final price depends on several factors including the extent of damage, type of finish required, size of the desk, and whether you need additional services like hardware replacement or cable management modifications.
For example, a simple scratch removal and touch-up on a 60-inch desk might fall in the $299-$399 range, while a complete sand-and-refinish with a custom stain match could range from $499-$799. We always provide a detailed written estimate after our free on-site assessment.
Yes, absolutely! We provide free, no-obligation on-site estimates for all furniture restoration projects within our service area. Our technician will evaluate your furniture, discuss your goals and preferences, and provide a detailed written quote.
This assessment includes checking for structural issues, assessing damage severity, identifying the best restoration approach, and discussing color matching options. There's never any pressure to proceed — we're happy to provide the information so you can make the best decision for your business.
Several elements influence pricing for furniture restoration projects:
Damage Level: Minor surface scratches are less expensive than water damage requiring veneer replacement or structural repairs.
Size & Complexity: Larger pieces and those with intricate details or multiple components require more labor and materials.
Finish Type: Basic lacquer is more economical than hand-rushed custom stains or specialty finishes like catalyzed conversion varnish.
Additional Services: Hardware replacement, drawer re lining, or ergonomic modifications add to the overall scope.
Upholstery Work: If your piece includes furniture that needs reupholstering, that's priced separately based on fabric choice and square footage.
In most cases, yes — significantly so. Quality office furniture is a substantial investment, and restoration typically costs 30-60% less than comparable new pieces.
Consider an executive desk that might cost $2,500-$4,000 new. Our restoration services would typically range from $299-$799 depending on scope, saving you 70-85% compared to replacement. For conference tables, the savings are even more dramatic — a high-end conference table might cost $8,000-$15,000 new, while professional refinishing runs $599-$1,499.
Beyond cost savings, restoration is also the environmentally responsible choice, keeping functional furniture out of landfills.
Turnaround & Process
Most standard furniture restoration projects are completed within 3-5 business days from the date we begin work. Simple repairs like scratch removal or minor touch-ups can often be finished in 1-2 days.
More extensive projects like complete refinishing with custom staining may require 5-10 business days, particularly if we're color-matching to existing furniture or using specialty finishes that need additional curing time.
During your initial assessment, we'll provide a detailed timeline and keep you informed throughout the process. We understand that businesses need their furniture back in service quickly, and we always work efficiently without compromising on quality.
Our restoration process follows a systematic approach designed to deliver consistent, high-quality results:
Assessment: We thoroughly evaluate your furniture, document all damage and wear, and discuss your goals.
Preparation: Furniture is cleaned, hardware is removed, and surfaces are prepared for treatment.
Repair: Structural issues, veneer damage, and mechanical problems are addressed.
Sanding: For refinishing projects, we sand to bare wood, progressively using finer grits.
Staining (if applicable): Stain is applied and allowed to cure properly.
Finishing: Multiple coats of finish are applied, with light sanding between coats.
Reassembly: Hardware is reinstalled, and the piece is thoroughly cleaned.
Quality Inspection: Final quality check ensures everything meets our standards.
We have a dedicated workshop equipped with professional-grade finishing equipment, ventilation systems, and controlled environments essential for quality results. Most restoration work is performed in our workshop.
For larger pieces like conference tables or built-in cabinetry, we can perform some repairs on-site. However, refinishing work requiring sanding and finishing applications must be done in our workshop to ensure proper dust control, temperature, and ventilation.
We coordinate pickup and delivery to minimize disruption to your operations. For most businesses, we can arrange pickup at the end of one business day and delivery first thing the next morning, keeping your furniture unavailable for just one night.
Yes, color matching is one of our specialties. We have extensive experience matching new restoration work to existing furniture pieces, which is particularly valuable when you have a partial set or want to update a single piece to match others in your office.
Our color matching process involves analyzing the existing finish (including any patina or wear patterns), selecting appropriate stain colors, and applying test samples for your approval before proceeding. We can match virtually any wood tone, from natural oak to dark walnut to contemporary white oak or gray finishes.
For the best match, we recommend having us see the existing furniture in person rather than relying on photos alone.
Services & Capabilities
Our expertise covers a wide range of office furniture:
Desks: Executive desks, L-shaped workstations, standing desks, reception desks, and custom built-in units.
Chairs: Executive chairs, conference room seating, guest chairs, and lounge furniture with leather or fabric upholstery.
Tables: Conference tables, meeting room tables, training tables, and occasional tables.
Storage: Filing cabinets, bookcases, credenzas, and storage walls.
Reception Furniture: Reception desks, lounge seating, and accent tables.
If you have a specific piece not listed here, just ask — we likely have experience with it or can point you in the right direction.
Yes, water damage repair is one of our most common services. We've successfully restored countless pieces that suffered from leaks, floods, or humidity exposure.
The extent of restoration possible depends on the severity of damage. Surface water rings and minor swelling can often be completely repaired. Deep penetration, warping, or mold require more extensive work but are often still restorable.
For severely damaged pieces, we'll provide an honest assessment during the initial consultation. If restoration isn't feasible or cost-effective, we'll tell you rather than proceeding with work that won't meet your expectations.
While our primary focus is repair and refinishing, we do offer basic assembly and installation services for restored pieces. This includes reassembling furniture after restoration, mounting hardware, and basic placement.
For complex installations or new furniture setup, we can coordinate with moving teams or provide recommendations for professional installation services.
Delivery and placement within your office is included with our restoration services — we won't just drop furniture at your loading dock.
We use only professional-grade finishes appropriate for commercial office environments:
Lacquer: Durable, fast-curing finish suitable for most office applications.
Catalyzed Finishes: More durable than standard lacquer, ideal for high-traffic areas.
Conversion Varnish: Premium finish with exceptional durability and chemical resistance.
Oil-Based Finishes: Natural look with easy repairability, though slightly less durable.
Water-Based Finishes: Low odor, quick drying, and environmentally friendly.
We recommend the appropriate finish based on your furniture's use, desired appearance, and durability requirements.
Service Area & Logistics
Our primary service area includes Grants, NM and surrounding communities throughout western New Mexico. We regularly serve businesses in:
Grants, Milan, Laguna, Acoma, Ramah, and surrounding areas in Cibola County. We also travel regularly to Albuquerque, Santa Fe, and the Four Corners region for larger commercial projects.
If your location is outside our primary service area, contact us anyway — we may be able to help or can recommend a trusted colleague in your area.
We handle all logistics to make the process seamless for your business:
Pickup: We schedule pickup at your convenience, typically during business hours. We can work around your staff's schedules to minimize disruption.
Transport: Furniture is carefully wrapped and transported in our equipped vehicle.
Timeline: Standard projects are ready for return within 3-5 business days.
Delivery: We coordinate delivery for a time when someone can receive the furniture and assist with placement if needed.
For businesses with multiple pieces, we can often pick up and deliver on the same day to minimize downtime.
We understand that furniture emergencies happen — whether it's damage before an important meeting or a piece that simply can't be out of service for long. We offer expedited services when available.
For urgent situations, we can often prioritize assessment within 24-48 hours and may be able to complete work in 1-2 days. Rush services may incur additional fees depending on our current workload and the scope of work required.
Contact us directly to discuss your timeline — we'll do our best to accommodate important deadlines.
Still Have Questions?
Our team is here to help. Give us a call or send us a message — we respond quickly and will provide honest, straightforward answers.